Refund Policy

The short version: your Form 3 is filed the moment you order, so cancellations are limited — and once an order ships, all sales are final.

Before Shipment

Because we file ATF Form 3s the same business day an order is placed, changes and cancellations after ordering are not guaranteed. If we can accommodate a cancellation before shipment, it may be subject to a restocking fee of up to 10% of the order value to cover withdrawn filings and processing. Any refund due is returned to your original payment method.

After Shipment — All Sales Final

Once an order has shipped we cannot accept returns under any condition. NFA items transfer on an approved ATF Form 3 to your FFL/SOT and cannot come back outside a new transfer; non-NFA items on the same order follow the same policy. Product defects after transfer are handled under the manufacturer's warranty — we're glad to point you to the right warranty contact.

Damaged or Incorrect Shipments

If something arrives damaged, or you received an item you didn't order, contact us within 2 business days of delivery at dealer@mrsilencer.com or 480-470-7440 and we'll make it right with a replacement, credit, or refund as appropriate.

Disapproved Transfers

In the rare event ATF does not approve the Form 3 transfer for an item on your order, contact us and we'll work with you to resolve it, including refunding payment for any item that cannot lawfully be transferred to you.

Returned Payments

A returned or rejected ACH payment is subject to a $25 returned-payment fee; orders hold until the full balance, including the fee, has cleared. See our Store Policies for full payment terms.